Down but not out

The Importance of Critical Spare Parts

ESR2000

When you purchase equipment from RNA you are assured of a high level of after-sales service. Whilst all RNA equipment is designed and built to the highest standard of quality, components do sometimes fail. We strongly advise keeping a stock of system-critical spare parts to eliminate any delays due to unforeseen problems with your equipment.

We know that business is under continued pressure to minimise costs and the overhead of carrying the inventory. It is always critical for the storeroom to provide the right spare part, in the right condition, at the right time and at the right cost to support equipment reliability and production uptime. This is why RNA encourage our customers to have only spare parts that have been identified as critical to the production process in their inventory.

RNA are committed to provide support in order to keep your machines running in good and safe working order. Our high quality spare parts increase reliability and extend the life of your equipment. 

How to order your RNA spare parts

Prompt availability of spare parts can be important. In order to minimize customer’s downtime, we hold an extensive inventory of spare parts for all current RNA equipment.

UK enquiries:-

• RNA online enquiry form
• Contact RNA spare parts sales department - Chris Mills on +44 (0)1217 492566 ext.139

USA/Canada enquires:-

• RNA online enquiry form
• Contact RNA spare parts sales department - Chris Mills on +44 (0)1217 492566 ext.139
• Contact RNA North America agent: Palace Packaging Machines Telephone: 610-873-7252 Email: palace@unscramblers.com

Enquires from other countries:-

• RNA online enquiry form
• Contact RNA spare parts sales department - Chris Mills on +44 (0)1217 492566 ext.139

All spare parts carry a UK 12-month warranty. Common spare parts are normally delivered within 1-2 days. If you have a particularly urgent requirement, or you have any questions regarding RNA obsolete spare parts, contact our spare parts sales department for details.

RNA spare part lists and technical datasheets are available at www.rnaautomation/datasheets/ >>

In conjunction with RNA spares we also offer maintenance and training programmes to suit your requirements